As early as 2017, Mr. Zhao spent 680000 yuan to buy a Tesla Model S. now four years later, he wants to return and replace the car. What's going on. According to @ 1818 golden eye, Mr. Zhao's Tesla has been repaired many times since he bought it. In February this year, he replaced the motor and high-voltage harness. According to his own account, he encountered power loss and breakdown during driving.
Not only that, the vehicle has failed many times in the process of using for more than four years, including charger, charging system, battery, door handle, suspension, etc. in order to prove that what he said is true, Mr. Zhao also showed a stack of maintenance lists .
At present, his car is parked in Hangzhou Tesla service center. In an interview, the staff drove the car out and said that the car has exceeded the warranty period. There is a charge for repairing the charger, which is more than 19000.
Mr. Zhao's appeal is that it should be repaired free of charge. At the same time, according to relevant regulations, he can apply for free car replacement.
However, Tesla said that Mr. Zhao's car has traveled 270000 kilometers, exceeding the warranty period , which does not comply with the relevant provisions of free maintenance, let alone the national regulations on car replacement.
It is understood that the warranty period of this Tesla Model s is 4 years or 80000 kilometers, whichever comes first; The three guarantees are valid for 2 years or 50000 kilometers, whichever comes first, while the battery and drive assembly are 8 years and unlimited kilometers.
At the same time, Tesla also said that the first time the charger was replaced was in 2019. At that time, the mileage was 45000 kilometers. At present, more than three years have passed, and the mileage of the car has also increased by 230000 kilometers. although the two faults belong to the same component, they are not related *.
However, Mr. Zhao obviously doesn't agree with this statement. He said that he often travels on business, so the car has a lot of mileage and has been repaired many times. There are quality problems and insisted on returning the car.
The two sides did not reach an agreement this time. Mr. Zhao said that he would protect his rights through other ways.
After the matter was exposed, it caused heated discussion among netizens, but everyone's opinions were surprisingly consistent. They said that had run 270000 kilometers and had been repaired several times, which was very normal .
"If you are within the warranty period, I can sympathize and even support, but in this case, I can't find any reason to support," said a netizen.