According to the micro news of @ black cat complaint officer, recently, many consumers complained that the purchased apple airpods headphones had abnormal noises such as current sound and popping sound less than a year after use, which seriously affected the normal use. After being sent for repair, the fault was still not solved, and the offer of free replacement was rejected** Some consumers said that after official detection, the static sound and burst sound were not human-made faults, but the official still refused to replace them.
So far, there have been 562 complaints about the quality of airpods on the black cat platform, including airpods2, airpod3 and the high-end version of airpods pro
Among them, there are obviously more versions of airpods 3. In fact, this headset has been found to have similar problems as early as it was launched. Many users who have purchased it report that there will be an electric current sound after the mobile phone is connected to the headset.
At that time, consumers found Apple The authorized service provider conducted the test, but the after-sales said that there was no supporting equipment that could detect the current sound problem, so it was temporarily unable to return the goods or solve / repair it.
Some users even reported on social platforms and e-commerce platforms that similar problems still occurred after returning and changing headphones three or four times
At present, apple officials have not responded to the matter, and similar problems of a large number of users have not been solved.
