On May 6 local time, IKEA Canada said that it had informed the Canadian privacy regulator of the personal information data disclosure of about 95000 customers of IKEA IKEA Canada said in a letter to the affected customers that the data that may have been leaked include the customer's name, e-mail address, telephone number and postal code.
IKEA Canada has informed the Privacy Commissioner of Canada that the personal information of 95000 Canadian customers appeared in the data disclosure incident. The Swedish furniture retailer said it was told that the risk of personal information disclosure of some customers appeared in the results of "a general search conducted by a colleague of IKEA Canada from March 1 to March 3, 2022".
"The colleague used IKEA Canada's customer database to obtain these personal information. We can confirm that no financial or banking information has been obtained," IKEA Canada said in an email statement, adding that "we have taken action to remedy this situation, including measures to prevent the data from being used, stored or shared with any third party."
The company said it had notified the office of the Privacy Commissioner of Canada of the vulnerability and had taken steps to notify affected customers.
IKEA Canada also said it had reviewed internal procedures to try to prevent similar incidents in the future. Customers do not have to take action, but it is always necessary to be vigilant about personal information and pay attention to suspicious activities.
"It's important to know that Ikea will never ask you for credit card information. We recommend reporting any suspicious activity to the local government. Customers who have questions or are part of the vulnerability can call 1-800-661-9807 or [email protected] , contact IKEA Canada. "