Due to an error in the optional update of windows 11 kb5014019, Trend Micro automatically aborts after one third of the full disk virus scanning is completed Trend Micro said that this problem is related to the user mode hook (UMH), which is a feature used in its anti-virus protection tool.
Kb5014019 is applicable to windows 11. The user can only upgrade it after manual confirmation. This optional update does not introduce security features, and enables support for desktop windows spotlight and other functions. Relevant features will be integrated into the cumulative update to be released on the Tuesday activity day of the patch next month.
An error in kb5014019 affects UMH components used by several Trend Micro endpoint and server protection products. It is also used for advanced ransomware protection, but the drive will stop working after the optional preview update is deployed.
the company said : " [users who apply this patch ] and restart will find that the UMH drive of trend technology will stop working". The company is working on a repair plan to solve the problem of blackmail software protection and other functions crashing due to the vulnerability. The repair plan will be released before the patch in June is updated on Tuesday.
On the reddit community and the feedback hub, users reported that there was another problem with the optional update: the optional update would not be installed, and there were fuzzy error messages.
The user points out:
Within a few days after receiving the message "2022-05 cumulative update for windows 11 for x64 based systems (kb5014019) is available", I gave an OK, but the system always replied that "this update cannot be installed, but you can try again (0x800f081f)". The kb5013943 update was recently added, and the result is the same.