Every concession of manufacturers seems to be inseparable from the arguments of consumers. In 2020, the Western Digital red disk fell into the "SMR gate". The red disk, which originally focused on NAS usage scenarios, actually quietly used SMR (laminated magnetic recording), resulting in frequent problems such as speed reduction and jamming in medium and high load scenarios.
Soon, the class action lawsuit came to the door. Western Digital had to take out 2.7 million US dollars (about 18 million yuan) of compensation to settle and go online special website The deadline for registration of plaintiff information is November 8, 2021.
Recently, some netizens reported that they had received the compensation of "SMR red disk gate" from Western Digital, and they got 18 Canadian dollars (about 93.5 yuan).
According to the compensation agreement at that time, 2TB (wd20efax) and 3TB (wd30efax) models are compensated at 4 US dollars per game, and 4tb (wd40efax) and 6tb (wd60efax) models are compensated at 7 US dollars per game**
Although consumers who did not participate in the class action did not have the chance to "touch" the compensation, because of the "SMR red disk door", the three major factories of Western Digital, Seagate and Toshiba began to clearly mark SMR products, and they no longer dare to be implicit in the publicity or specification table.