According to the previous report, last night, a large number of netizens complained that they "robbed Maotai and flew"** According to the complaint information, after many I Maotai app users received the official message of successful Maotai liquor purchase, the online payment always showed network abnormality and failed to pay. During this period, they failed to contact the customer service for many times.
Consumer feedback: because the online payment time is only 30 minutes, the payment timeout can only cancel the order. Due to the app's own problems, it was forced to cancel the order, causing a large number of consumer dissatisfaction.
According to @ Xinyan finance report, at present, Guizhou Maotai e-commerce platform "I Maotai" has responded that the congestion of payment channel on the evening of May 9 affected the smooth payment of some user orders**
If the payment fails and the order is cancelled, the official will coordinate the store to contact the user as soon as possible and sincerely apologize for the inconvenience caused to the user
It is understood that I Maotai app was officially launched on March 31 and rushed to [Apple] before it was officially launched( https://apple.pvxt.net/c/1251234/435400/7639?u=https%3A%2F%2Fwww.apple.com%2Fcn%2Fmusic%2F ) The app store ranks first in the list of free downloads, becoming the most popular app
Since its opening, I Maotai app has been very popular and attracted many users to apply for it.
It should be noted that at present, the four products on I Maotai app are 53 degrees 500ml "Guizhou Maotai liquor (renyin Lunar New Year of the tiger liquor)"; 53 degrees 500ml "Maotai 1935"; 53 degrees 375ml "Guizhou Maotai liquor (renyin Lunar New Year of the tiger liquor)"; 53 ° 500ml "Guizhou Maotai (treasure)" which does not include the hottest 53 ° Feitian Maotai on the market**