Xbox's online DRM policy has been criticized because server downtime has prevented some console users from starting the games they bought for four days. On Friday, May 6, the Xbox customer service team confirmed for the first time that its server was severely interrupted after users complained that they could not buy or start games and start cloud games.
On Saturday, the customer service team claimed to have solved the problem, but a few hours later said the problem appeared again. Overall, the customer service team claimed that it had solved the problem twice this weekend, but it seemed that it came back later.
Xbox said on Monday local time that European users should no longer encounter errors when trying to start the game and start cloud games. However, as of press time, the replies were still full of users claiming that they still couldn't start the game they bought. As expected, Xbox's online DRM policy has been severely criticized by users because they can't play the games they bought for four days.
According to a twitter user "does it play", at present, most Xbox games need to be checked online before starting. "These games are definitely not on Playstation or switch. Trust us, we've tested them," he said
"If the Playstation server is permanently shut down tomorrow, every single player game you have will run almost permanently offline (provided the host is running normally and the account is connected). Only a small number of games will not do so.
Xbox needs to solve their DRM problem. Waving doesn't help. No one will win, especially Xbox fans, when all your games can't start. "
