Recently, due to the reduction of the electric adjustment function of the steering column, Porsche has aroused heated discussion among netizens and rights owners. On May 18, Porsche China announced the "Porsche solution to the problem of electric steering column adjustment function": for customers who previously promised to restore the electric steering column adjustment function, Porsche will fulfill its commitment and provide relevant function recovery services free of charge**
It is preliminarily expected that the service will be started in batches from the third quarter of 2022. For customers who fail to restore relevant functions in the end, a unified compensation scheme will be provided.
In addition, for all affected customers, Porsche will provide one-year extended warranty service for the whole vehicle, to express our sincere apology.
However, it is noteworthy that Porsche has not announced the specific amount of compensation to the car owners; Moreover, whether the scheme can satisfy the rights protection owners will be paid attention to in the future.
According to the previous report, some Porsche owners have experienced unreasonable reduction after ordering new cars. The original configuration of electric steering column has become manual steering column due to the shortage of chips, but the domestic official website did not mention the reduction due to the shortage of chips.
Originally, the official promised that the vehicle would be reduced to manual steering column in advance and upgraded to electric steering column for free in the follow-up. But now the official changed its mouth and will not upgrade for free, only providing 2300 yuan vouchers as compensation.
According to netizens, the optional cost of Porsche is quite expensive. For an electric steering column adjustment function, the individual optional cost of 4S store can reach 30000 yuan, and it is difficult to appease car owners by giving only 2300 yuan of vouchers**