At the beginning of May, we reported that a large number of domestic switch users' port service accounts were ban (blocked), involving a very large scale. At that time, some players contacted Nintendo Hong Kong officials by email and received the response that they "used prepaid cards obtained through improper means" that is, they purchased point cards from unofficial channels, so they were officially banned**
Access:
According to the latest feedback from Post Bar players, at present, Nintendo officials have begun to unseal relevant users in succession. Players only need to send the account information, prepaid card serial number, purchase records and other information to the official by email. Nintendo generally unseals the account within 14 days**
It is worth mentioning that Nintendo is very generous this time, and does not allow players to make up money, while the unsealed account still retains the purchased games, balance, game archive and other information.
Hong Kong Nintendo customer service email is [email protected] , players in need can try to send an email and wait for the official unsealing.
In addition, some Taobao merchants have previously disclosed that the reason for this incident is that there are problems with a batch of cards from Hong Kong suppliers, and most of those who buy these cards have problems. It is recommended that you still buy them through official channels.
