I ordered the car in January and agreed to pick it up on May 6. But nearly a month later, I still didn't see the shadow of the car. Mr. Pan from Ningbo caught up with me. According to @1818 golden eye, Mr. Pan ordered a Geely geometry EX3 "strong cow" for his daughter-in-law in January this year, with a price of 58300 yuan. On January 6, Mr. Pan paid a deposit of 2800 yuan. The delivery date written in the car sales contract was before May 6 this year, but when the date arrived, he did not wait for the delivery information.
Mr. Pan contacted the salesperson three times. The salesperson said he didn't have a car and the leader couldn't get in touch.
Not only that, Mr. Pan also called 400 customer service numbers of the manufacturer. The record shows that there were 90 times in total. The customer service said that they would directly contact the sales manager of the store and give Mr. Pan a reply, but there was no follow-up.
Mr. Pan had the same experience as Mr. Li, who also ordered the car in January this year and agreed to deliver it before May 15, but he has not seen the shadow of the car now.
In an interview, the person in charge of the 4S store who bought the car said that the main reason was that the manufacturer's production capacity was insufficient, and many cars lacked parts, so that they could not deliver the car.
In addition to Mr. Pan and Mr. Li, there are 60 other people waiting in line in the 4S system,
It is worth mentioning that the price of geometry EX3 increased once in January, with a price increase of about 10000 yuan. Therefore, even if the 4S dealer agrees to refund one deposit and compensate one, it is of little significance to Mr. Pan who needs a car.
The 4S dealer also said that they would continue to communicate with the manufacturer to see when the car could be delivered.
It is worth mentioning that at the beginning of EX3's listing, it was also exposed that the owners could not get the car and collectively protect their rights. Unexpectedly, six months later, this situation still exists.