According to a recent report, recently, a large number of domestic switch users reported in NS bar that their port service account was ban (seal), involving a very large scale. Some players contacted Nintendo Hong Kong officials by email and got the response that they "used the prepaid card obtained through improper means" that is, they bought the point card from unofficial channels, so they were officially banned**
According to the feedback of Post Bar netizens, many buy point cards in the "card pocket" of merchants. After the account is ban, they find that they have closed the store and run away, and can't find anyone.
In this regard, today, the owner of "card pocket" is also posting a response, saying he didn't run away, and revealed the reasons for the large-scale title
At the same time, he also gave the precise range of the involved cards: 110 cards in two days from December 18 to 20, some of which were redeemed and valued at HK $6000.
The original text is as follows:
Today, I learned that a customer was granted the title of Nintendo in Hong Kong, after tracing back, it has been determined that it was a small Hong Kong supplier who did the action, and some of his cards did have problems, fortunately, we only imported his 100 pieces of goods. Please rest assured, don't panic, all our other cards are from the general representative of Nintendo in Hong Kong.
Because now I'm scared and anxious. Here I'll sort out a few things I want to say and add what I think later.
- In the face of customers, this is entirely our responsibility and can not be shirked.
- I didn't run away. I closed the shop and quit this business. It was really due to physical reasons.
- The store is closed and people are still there. We will compensate the guests in full for the losses caused.
4. Because the team has been disbanded, I am the only one to deal with the after-sales service. In addition, I can't be online for a long time for personal reasons, so I first concentrate on compensating the customers who deal with the seal. I don't have the energy to reply to other messages such as worry, doubt, blame and scold. I'm sorry
- Please take a screenshot of the seal page and the official reply email page directly to Wangwang, and I will carefully deal with each after-sales order in order.
I'm very sorry for causing so much trouble to you.
