Recharge reward accounts for 75% of Internet disputes involving minors. On May 26, the Beijing Internet Court released a report on the judicial protection of minors online The report shows that since its establishment in September 2018, the Beijing Internet court has accepted 76 Internet disputes involving minors. From the perspective of dispute types, including 60 disputes over network service contracts, accounting for 79.0%; There were 8 internet infringement disputes, accounting for 10.5%, and 8 information network sales contract disputes, accounting for 10.5%. The types of disputes were highly concentrated.
From the perspective of the main body, the number of cases in which minors are plaintiffs is 67 and the number of cases in which minors are defendants is 9. In terms of age distribution, there are three cases in which the parties are under the age of 8, accounting for 4.0%, and the youngest victim is only 5 years old; 66 cases aged 8 to 16, accounting for 86.8%; There are 7 over 16 years old, accounting for 9.2%.
From the perspective of the content of physical disputes, it mainly focuses on recharge and reward, online shopping, infringement of personality rights and other disputes. Among them, there were 20 game recharge cases, 22 live broadcast reward cases and 15 other recharge cases, accounting for 75%.
The report pointed out that in the cases of recharge and reward, the plaintiffs mostly claimed that the recharge of minors was not effective and asked for the return of the recharge. In online shopping cases, minor plaintiffs often claim that the seller has breach of contract, fraud and other situations and require to bear corresponding responsibilities; In the cases of personality rights disputes, most of them are disputes caused by minors' remarks in social media infringing on others' reputation rights or being infringed by others, as well as minors' portrait rights, privacy rights and other personality rights being infringed.
The report also pointed out that the amount of cases involving minors ranged from more than 1000 yuan to more than 600000 yuan. The case with the highest amount was a game recharge case, involving as much as 610000 yuan. Overall, the average target amount of game recharge cases is 84647 yuan, the average target amount of live reward cases is 69712 yuan, and the average target amount of online shopping cases is 34758 yuan. In the case of personality right, the litigants' claims are mostly apology and spiritual compensation.
On the other hand, in the cases of minors as defendants, most of them are cases involving online bullying, online violence and other violations of personality rights, which mainly occur on social platforms. The causes are mostly campus disputes, daily trivial disputes, listening to online rumors and so on.
The report points out that from the perspective of accepting cases, disputes are mainly concentrated in consumer entertainment, social networking and other fields, and new forms of online entertainment have a significant impact on minors. The platforms involved include short video live broadcast platform, game platform, online shopping platform and social platform. The number of cases is 26, 10, 15 and 8 respectively, accounting for 77.6% of the total number of cases involving minors.
"The behavior of minors using the Internet is under supervision, and the problem of online addiction is more prominent. The case reflects that minors are prone to addiction in the field of online entertainment consumption, especially in the field of online games and online live broadcasting." Jiang Ying, vice president of Beijing Internet court, said that in the cases involving minors' online recharge and reward, minors mostly started from simple contact with online games and webcast, and then obtained a better entertainment experience through recharge and reward. Later, they developed into large recharge and reward, and individual minors even purchased grade training services for their game accounts.
In addition, the vast majority of minors in the case evaded family supervision and platform certification measures. For example, some minors deceive their parents to obtain electronic equipment on the grounds of online learning and normal entertainment, and some minors even steal their parents' equipment for entertainment consumption during their parents' rest time. In order to avoid the anti addiction measures and consumption restrictions of the platform, minors often register and log in with the account of their guardian or other adults. Some will delete verification messages and prompt information after consumption in order to prevent being found afterwards. Some also buy adult accounts and recharge services through online shopping platforms. Minors bypass regulatory and certification measures, resulting in their consumption time of using online entertainment far exceeding the reasonable time of using the Internet stipulated by the state, causing Internet addiction.
The report suggests that manufacturers, sellers and network service providers of intelligent terminal equipment should actively develop, produce and use network technologies, products and services such as Internet protection software, intelligent terminal products and youth mode, minors' special area, which specifically serve minors and adapt to the laws and characteristics of minors' physical and mental health development. We should actively develop, produce and use network technologies, products and services such as Internet protection software, intelligent terminal products and youth mode, juvenile zone and so on, which specifically serve minors and adapt to the laws and characteristics of the development of minors' physical and mental health. Network service providers should optimize the identity verification mechanism to prevent minors from being addicted to the Internet under the condition of abiding by the laws and regulations on personal information protection; Take more effective measures for the production, reproduction, release, dissemination of network information that endangers and may affect the physical and mental health of minors, as well as online bullying and other acts that damage the legitimate rights and interests of minors.